Dynamics 365 Contact Center – Use bullseye routing with user groups to orchestrate conversations
We are announcing the ability to use bullseye routing with user groups to orchestrate conversations in Dynamics 365 Contact Center. This featu...
Dataverse
We are announcing the ability to use bullseye routing with user groups to orchestrate conversations in Dynamics 365 Contact Center. This featu...
We are announcing the ability to split recordings by speaker in the closed conversation view in Dynamics 365 Contact Center. This feature will...
We are announcing language support for quality and coaching evaluations, insights, and nudges in Dynamics 365 Contact Center. This feature wil...
We are announcing the ability to invoke agents as workflow steps with the agent node in Microsoft Copilot Studio. This feature will reach gene...
We are announcing the ability to run prompt columns on existing records in bulk in Microsoft Dataverse. This feature will reach general availa...
We are announcing the ability to run prompt columns on existing records in bulk (backfill) in Microsoft Dataverse. This feature will reach gen...
We are announcing the ability to create and visualize custom KPIs in the process intelligence experience in Microsoft Power Automate. This fea...
We are announcing the ability to create and visualize custom KPIs in the process intelligence experience in Microsoft Power Automate. This fea...
Why is your silver layer a set of tables? Challenging the fully materialized medallion pattern - with benchmark numbers and reproducible demo ...
Is Dynamics 365 Working Hard Enough for Your Business? Nearly 20,000 verified organizations worldwide rely on it to manage customers, streamli...
Azure
Microsoft 365 Sharepoint
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