Microsoft Power Virtual Agent: Latest Copilot Studio

The Case That Knows What to Do Next: Using AI Builder Prebuilt Prompts with Dataverse Low-Code Plug-ins

If you have spent any time around a support queue in Dynamics 365, you know what a fresh case usually looks like. One long description where t...

Forward Forever MVPs at HELish Summit

Three Forward Forever MVPs at HELish Summit — 17 September, Helsinki HELish Summit is Finland’s biggest free Microsoft community confere...

New Graph Permissions Pose Questions for Microsoft 365 Tenants

Microsoft issues new granular Graph permissions on an ongoing basis. That's good, but only if tenants use the permissions to replace wider per...

Microsoft Power Platform vs Dynamics 365 CE: Choose the Right Business Solution

A sales team may need pipeline forecasting, while an operations team needs a mobile inspection app. Microsoft Power Platform and Dynamics 365 ...

Automating Employee Onboarding Using Power Platform: A Complete Enterprise Guide

Introduction The first few days of an employee’s journey play a critical role in shaping their experience with an organisation. A smooth...

Dynamics 365 Business Central: Displaying Sales/Purchase Order No. in Item Ledger Entries (Source Order No. and Source Description)

Hi, Readers.Today, I would like to briefly discuss how to easily display Sales/Purchase Order No. in Item Ledger Entries (Source Order No. and...

How to Measure AI Agent ROI in Microsoft Dynamics 365 Sales and Service

AI Agent ROI in Microsoft Dynamics 365 Sales and Service usually becomes a serious question when someone asks what changed after the agent arr...

The infrastructure behind AI: How Azure IaaS powers training and inference at scale