Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
When enabled through feature control, this capability enables multiple selections on the Resource Reconciliation grid. This feature lets you: ...
Customers can now configure the allowable increment for time entry durations to ensure that all logged time adheres to their organization’s ti...
Easily explore and select customer data stored in OneLake for processing in Customer Insights – Data. The OneLake connector reads direct...
The quality evaluation skill of the Quality Assurance Agent now includes real-time coaching, enabling organizations to shift from post-interac...
Bulk move enables schedulers to shift multiple bookings forward or backward by a consistent time offset in a single action. Instead of adjusti...
Dynamics 365 Contact Center introduces large language model (LLM)‑based sensitive data redaction for human‑to‑human interactions, allowing adm...
This feature provides the following capabilities: The adherence historical analytics report includes a planning group filter that workforce ma...
This feature includes the following functionalities: Automated customer payment and remittance advice import, scanning, and mapping using AI p...
Core capabilities include: Extends NTE validation beyond time entries to include expense, material, and fixed-price components. Enhances the I...
The Dynamics 365 ERP MCP server enables copilots to respond to prompts related to data across the Dynamics 365 ERP suite of applications. User...
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