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AI Builder Articles

Explore the forefront of AI integration into business processes with our curated collection of Microsoft AI Builder blogs. Stay informed about the latest updates, tips, and best practices to harness the power of AI Builder for automating tasks, extracting insights, and optimizing workflows.

Dynamics 365 Sales: Opportunity acceleration – Accelerate Sales Opportunity Agent deployment with simplified admin configuration

Article

Dynamics 365 Sales: Opportunity acceleration – Accelerate Sales Opportunity Agent deployment with simplified admin configuration

As an admin, you gain access to: Simple configuration experience: Navigate an intuitive, guided setup interface designed for the Sales Opportu...

M365 Admin 3 days ago 2

Dynamics 365 Field Service: Optimize resource scheduling – Cancel segments of a booking in aggregate views

Article

Dynamics 365 Field Service: Optimize resource scheduling – Cancel segments of a booking in aggregate views

Cancel booking actions in aggregate views give schedulers precise control over long-running or multiday bookings directly within their current...

M365 Admin 3 days ago 2

Power Automate: Desktop flows – Configure notifications for desktop flow checker in admin portal

Article

Power Automate: Desktop flows – Configure notifications for desktop flow checker in admin portal

The desktop flow checker in the Power Automate portal extends rule‑based static analysis to provide configurable notifications for violations ...

M365 Admin 3 days ago 1

Dynamics 365 Supply Chain Management: Copilot and AI innovation – Understand forecast accuracy with AI explanations

Article

Dynamics 365 Supply Chain Management: Copilot and AI innovation – Understand forecast accuracy with AI explanations

By combining forecast results with contextual insights, planners can gain a detailed understanding of the key factors influencing each forecas...

M365 Admin 3 days ago

Dynamics 365 Customer Service: Workforce engagement management – Monitor intraday performance against the forecast

Article

Dynamics 365 Customer Service: Workforce engagement management – Monitor intraday performance against the forecast

The intraday performance report provides supervisors with an interval-level view of performance against the forecast. In Copilot Service works...

M365 Admin 3 days ago

Dynamics 365 Business Central: Copilot and agents – Speed up processing with Known Senders in Payables Agent

Article

Dynamics 365 Business Central: Copilot and agents – Speed up processing with Known Senders in Payables Agent

This feature introduces email review policy and a Known Senders list page to give accounts payable teams more control over which incoming emai...

M365 Admin 3 days ago

Dynamics 365 Project Operations: Optimize Project Operations – Use time-zone-agnostic fields in project planning

Article

Dynamics 365 Project Operations: Optimize Project Operations – Use time-zone-agnostic fields in project planning

Project and project task start, and end times are saved in a date-time format. The system converts these times to GMT before saving them. When...

M365 Admin 3 days ago

Dynamics 365 Commerce: Store Commerce – Enable associates to use the nearest store payment terminal

Article

Dynamics 365 Commerce: Store Commerce – Enable associates to use the nearest store payment terminal

Application: Point of sale (Store Commerce) When a sales associate selects a dedicated hardware station (HWS) from the POS, the system correct...

M365 Admin 3 days ago

Dynamics 365 Contact Center: Workforce engagement management – Analyze adherence history to optimize workforce planning

Article

Dynamics 365 Contact Center: Workforce engagement management – Analyze adherence history to optimize workforce planning

The Adherence History Report provides a complete view of customer service representatives’ historical adherence to scheduled tasks and activit...

M365 Admin 3 days ago

Dynamics 365 Customer Service: Workforce engagement management – Filter the adherence tracker by planning group

Article

Dynamics 365 Customer Service: Workforce engagement management – Filter the adherence tracker by planning group

This feature provides the following capabilities: The adherence tracker includes a planning group filter that supervisors can use to scope the...

M365 Admin 3 days ago

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