Microsoft AI Builder: Latest AI Builder

Choose the data sources AI-powered Data Enrichment uses, including CRM notes

We are announcing the ability to choose the data sources AI-powered Data Enrichment uses, including CRM notes in Dynamics 365 Apps. This featu...

Microsoft AI, model routing, and the move toward portable workflows

Work IQ: the new retrieve tool

The new Work IQ Retrieve tool grounds agents in the context of work, helping them reason over the right information and deliver more relevant,...

Work IQ: MCP Retrieve Tool

Why the Microsoft Graph PowerShell SDK has Two Cmdlets to Add Group Members

It's an oddity of how the Microsoft Graph PowerShell SDK is built that two cmdlets are available to add members to Entra ID groups (the same i...

Enterprise AI Handoff Patterns: Move Work Safely Across Teams and Systems

Introduction An enterprise AI handoff pattern determines what happens when an AI can’t finish a task alone. It may need a person to review a d...

Human escalation in Copilot solutions

Introduction A Copilot can answer in seconds, but speed doesn’t settle every request. Some questions need human judgment, authority, or empath...

Fixing “Tenant Isolation Policy” Errors When Connecting Business Central MCP to Copilot Studio

If you’ve tried connecting a Copilot Studio agent to the Dynamics 365 Business Central MCP server and hit an OAuth failure mentioning a tenant...

Business Central 2026 release wave 2 (BC29): Cancelling a scheduled PTE update install (Next Major/Next Minor) in admin center

Hi, Readers.Dynamics 365 Business Central 2026 wave 2 (BC29) is generally available. More details: General Availability: Dynamics 365 Bus...