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Agentic AI in Dynamics 365 Customer Service: From Reactive Support to Proactive Service

Customer Service doesn’t always get the spotlight during a Dynamics 365 release—but in the 2026 Release Wave 1, it should. While Sales feature...

How to Set Up Dynamics 365 SharePoint Integration (Step-by-Step + Common Issues & Fixes)

Setting up SharePoint integration with Microsoft Dynamics 365 looks simple - and technically, it is. But here’s where most organizations get i...

Power Apps + SharePoint Forms – Everything You Need to Know (Beyond Basics)

Enabling Notes Analysis for AI-Driven Seller Insights in Dynamics 365 Sales

Sales teams mostly start their day with daily interactions with customers. Another tedious time-consuming work they do is to track those inter...

Translytical Task Flows (Generally Available)

Translytical task flows take interactive Power BI reports to the next level where users can update records, add annotations, and trigger actio...

The Name Game – Naming Microsoft Fabric from tenant to table

A reference framework for naming everything in Microsoft Fabric - from capacities down to gold-layer fact tables. Patterns, examples, and stro...

Take action: Out-of-band updates released for Windows Server to address two issues

Microsoft has released out-of-band (OOB) updates today, April 19, 2026, to address issues introduced by the April 2026 Windows security update...

Microsoft Teams: Meeting organizers can automatically start transcription without recording

Microsoft Teams will allow meeting organizers to automatically start transcription without recording by selecting the new “Transcribe on...

Microsoft Teams admin center: Events license management for Attendee Capacity Pack licenses

Microsoft Teams admin center will introduce centralized management for Attendee Capacity Pack licenses starting late April 2026. Admins can di...