Microsoft Dynamics 365 & Power Platform Articles

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Dynamics 365 Customer Service – New timeout rules logic for Representative Non-Response time and open state conversation

We are announcing new timeout rules logic for Representative Non-Response Time and open state conversations in Dynamics 365 Customer Service. ...

M365 Admin 1 year ago 9

Article

Microsoft 365 Copilot will integrate Teams channels into Context IQ prompts, allowing users to search and insert relevant channel data when wr...

M365 Admin 1 year ago 10

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Microsoft Defender for Office 365 Plan 2+ is upgrading its Automated Investigations and Response (AIR) platform, starting with the user submis...

M365 Admin 1 year ago 3

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Users can quickly add a Search result as a reference to a Copilot Notebook within the M365 Copilot app. Product Release phase General Availabi...

M365 Admin 1 year ago 9

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You can now open channels in a separate window to stay on top of multiple conversations at once. Product Microsoft Teams Release phase General...

M365 Admin 1 year ago 9

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Manage individual Windows quality updates including non-Security and out of band updates. Choose which update types to automatically approve a...

M365 Admin 1 year ago 7

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Use the tools menu in Copilot Chat to co-create content or code with Copilot in a Page and share with others when ready. Product Release phase...

M365 Admin 1 year ago 10

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To give organization administrators and adoption managers better visibility into usage intensity of Microsoft 365 Copilot , the Copilot usage ...

M365 Admin 1 year ago 2

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What's the best way to find SharePoint sites with the Microsoft Graph PowerShell SDK? Is the Get-MgAllSite cmdlet best or should you use the G...

Office 365 for IT Pros 1 year ago 135

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In Dynamics 365 Sales, Opportunity Close represents the final stage in the sales cycle where a salesperson records the outcome of an opportuni...

Power Platform , D365 CE & Cloud 1 year ago 101

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