Microsoft Dynamics 365 & Power Platform Articles
Show your environment name in Power Apps
Do you use Dev, Test, UAT and Production environments within you Power Platform. Would you like to show your environment name in the app so th...
Omnichannel CRM Solutions: Boost Customer Engagement with WhatsApp, SMS, and Live Chat
You’ve likely heard the term “omnichannel”, but what does it really mean for your business? Today’s customers expect seamless support across m...
Supported Chart Types in Power Pages
In Power Pages, you can display Model-Driven App charts, but only a limited set of chart types are fully supported. Even though charts are con...
New device settings experience in Teams on the web
Microsoft Teams on the web will introduce a streamlined device settings panel for audio and video configuration, rolling out globally in Febru...
DLP policies will be able to block Copilot processing of sensitivity‑labeled files in all storage locations
DLP policies will block Microsoft 365 Copilot from processing sensitivity-labeled Word, Excel, and PowerPoint files across all storage locatio...
Tenant Default Change – Workspace Admins Will Be Allowed to Enable Monitoring
Starting March 23, 2026, the tenant setting allowing Workspace Admins to enable monitoring in Microsoft Fabric will be enabled by default. Mon...
Dynamics 365 Customer Service – Quality Evaluation Agent for Bulk Case Evaluation
We are announcing the ability to use Quality Evaluation Agent (QEA) for Bulk Case Evaluation in Dynamics 365 Customer Service. This feature wi...
Dynamics 365 Customer Insights – Drive confident engagement with enhanced consent‑based segmentation
We are announcing improvements to enhanced consent‑based segmentation in Dynamics 365 Customer Insights – Journeys. This feature will reach ge...
Follow‑up on Required Custom Domain Configuration for Teams Event Email Templates
Teams Premium organizations using custom HTML templates for Teams Events emails must reference a verified custom domain in Microsoft 365 to en...
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