Microsoft Dynamics 365 & Power Platform Posts

Enable intelligent search capabilities within your Copilot Studio bot | Power Platform Shorts

The internet made me do it

From BBS to LLM, typing meaningfully into text boxes is the one underrated superpower the internet gave me. Continue reading The internet mad...

Boost productivity with precision wrap-up timers in Dynamics 365

In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer...

Create X++ Client Plugins for Copilot Studio in Dynamics 365 F&O

Part 3 of the Copilot Studio + F&O extensibility series. Learn what client plugins are, when to use them, and how to build one in X++—fro...

Power Apps’ User defined functions GA

User defined functions in Power Apps' Canvas apps have reached general availability (GA)! Use them to modularize your logic making apps easier...

How to Remove Duplicate Records in Dynamics 365 CRM

You open Dynamics 365 CRM on a busy morning, ready to dive into your tasks. But there it is again, a flood of duplicate leads, contacts, and a...

Microsoft Deprecates Graph CLI and Toolkit

Microsoft has decided to depreciate the Microsoft Graph CLI and Graph Toolkit. It's nice to see some rationalization, but the real need is for...

Microsoft Dynamics 365 Customer Experience Analyst : Configure work assignment

Work Assignment in Dynamics 365 ensures that incoming records—such as leads, opportunities, or cases—are automatically distributed to the righ...

Dynamics 365 Business Central: Search for duplicate contacts (automatic and manual)

Hi, Reades.Last week we briefly discussed how to merge duplicate records (customers, vendors, or contacts) in Business Cenral. More details: M...