Microsoft Dynamics 365 & Power Platform Articles

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Dynamics 365 Customer Service – Information regarding the end of support for legacy Conversation Topics

Starting July 31, 2025, the legacy version of Case and Conversation Topics features in Dynamics 365 Customer Service and Dynamics 365 Contact ...

M365 Admin 1 year ago 58

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Microsoft Entra monitoring in Microsoft 365 admin center’s Service Health Dashboard is updated with additional organization level monitoring. ...

M365 Admin 1 year ago 6

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For Admins, agents in the Frontier program can be managed through the Microsoft 365 Admin Center. They are listed under the agents & conn...

M365 Admin 1 year ago 5

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Edge for Business will now have a dedicated policy (EdgeMicrosoft365CopilotChatIconEnabled) to enable and disable Copilot in Edge from showing...

M365 Admin 1 year ago 10

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Introducing enhancements to live captions and live transcripts in Microsoft Teams to make meetings more intuitive, accessible, and privacy-foc...

M365 Admin 1 year ago 15

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When Copilot detects that you’re trying to write an email—like saying “Draft an email to my team thanking them for their hard work on Pr...

M365 Admin 1 year ago 6

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You can now manage GDPR deletion requests directly within the Engage admin center, streamlining the process and reducing reliance on the legac...

M365 Admin 1 year ago 11

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Copilot makes it easy to identify high-priority emails and emails that need a reply, by offering a priority view directly within your Outlook ...

M365 Admin 1 year ago 5

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The need for more nuanced responses to Teams chat and channel messages can apparently be met through multiple emoji reactions instead of a bas...

Office 365 for IT Pros 1 year ago 17

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My daughter was reading a story “The Great Automatic Grammatizator” by Roald Dahl—a short story from his 1953 collection. about on...

Vrushali's Techno Blog 1 year ago 30

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