Microsoft Dynamics 365 & Power Platform Articles

Effortless Chat Replies with Dynamics 365 Copilot

Copilot is an AI-powered assistant integrated into the Dynamics 365 Customer Service workspace that helps representatives respond faster and m...

Understanding “Parent” Access Type in Table Permissions in Power Pages

Watch the Video below or scroll to read the article. With Real Example: Appointment (Parent) and Prescription (Child) In Microsoft Power Pages...

Microsoft Graph PowerShell SDK V2.29 Now Available

Version 2.29 of the Microsoft Graph PowerShell SDK can now be downloaded from the PowerShell Gallery. Initial tests show that the release is s...

Dynamics 365 Field Service : Adjust inventory levels

Managing inventory is a critical part of field service operations. Whether it’s correcting stock discrepancies, accounting for damaged goods, ...

Power Apps | Code Apps

Did you know that Code Apps allow developers to write custom code (React, Angular, Vue, etc.) that runs seamlessly within Power Platform. Code...

What’s new in Copilot Studio: June 2025

In this edition of our monthly roundup, we're recapping new features in Microsoft Copilot Studio that were released in June 2025. The post Wha...

Model Context Protocol (MCP) + Dataverse: The Next Leap for AI and the Power Platform

Synchronize service rep availability across platforms with presence APIs 

In addition to the contact center agent desktop, service representatives frequently interact with multiple platforms to participate in meeting...

How to Master Solution Layering and Troubleshoot Customization Conflicts in Dynamics 365 CRM