Microsoft Power Automate: Latest articles

Copilot Cowork First Month: How Admins Should Check July Consumption

Your first month of Copilot Cowork is a baseline, not a verdict. Here is the practical admin guide to checking July Copilot Credit consumption...

Sept.15 Webinar: How Copilot in D365 Sales Reduces CRM Busywork

Sales reps should spend their time building relationships and advancing opportunities, not losing hours to CRM administration. Copilot inside ...

A Practical Guide to use OneLake Security for OneLake Object, Row, and Column Security

In this blog post, I will show you how to configure OneLake security for a Microsoft Fabric Lakehouse. We will remove the default broad-access...

Graph Explorer API for retrieving Agent Identity and Agent Blueprint

Power Automate: Teams - When a new chat message is added Trigger

Fires when a message is posted in any chat the connected user is in. Returns IDs only, not content.

Teaching Copilot Your Business Language: A Hands-On Look at the Dataverse Semantic Model

Ever asked Copilot a perfectly reasonable business question and gotten back a shrug, even though the data was sitting right there in Dataverse...

The Inbox Is Not a Ticketing System: Email-to-Case with Automatic Record Creation

Every support team I have ever met has, at some point, run its entire operation out of a shared mailbox called something like support@company....

Azure SQL to Microsoft Dataverse Integration Using Azure Data Factory

Introduction Many organizations use Microsoft Dataverse to store business data for Power Apps and Dynamics 365. In some cases, this data comes...

Omnichannel vs Multichannel in Dynamics 365: What’s the Real Difference?

Businesses communicate with customers through multiple channels, WhatsApp, SMS, email, websites, social media, and live chat. But simply being...

Updates available for Microsoft 365 Apps for all channels

We’ve released updates to the following update channels for Microsoft 365 Apps: Current Channel Monthly Enterprise Channel Semi-Annual E...