Microsoft Dynamics 365 & Power Platform Articles

Article

Enhancements to the Deep Analysis tab of Email Entity page by Microsoft Defender for Office 365

Microsoft Defender for Office 365 will enhance the Deep Analysis tab on the Email Entity page with a refreshed UI, improved detonation chains,...

M365 Admin 1 year ago 21

Article

Outlook on the web’s activity-based timeout (ABT) will retire by January 2026 (February for GCC/DoD). Admins must enable Microsoft 365 i...

M365 Admin 1 year ago 18

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We are announcing the ability to block capacity for consulted conversations in Dynamics 365 Contact Center. This feature will reach general av...

M365 Admin 1 year ago 7

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We are announcing the ability to place a consulting representative on hold in a call in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 1 year ago 6

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We are announcing the ability to select a representative automatically in consult to queue in Dynamics 365 Contact Center. This feature will r...

M365 Admin 1 year ago 5

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We are announcing the ability to automatically restore sessions after a browser refresh in Dynamics 365 Customer Service. This feature will re...

M365 Admin 1 year ago 6

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We are announcing the ability to create multisession apps. This feature will reach general availability on October 31, 2025. How does this aff...

M365 Admin 1 year ago 6

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We are announcing the ability to monitor the lifecycle of a work item through Application Insights in Dynamics 365 Contact Center. This featur...

M365 Admin 1 year ago 7

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We are announcing the ability to enhance service representative efficiency with custom productivity tools in Dynamics 365 Customer Service. Th...

M365 Admin 1 year ago 6

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We are announcing the ability to enable deep noise suppression in Dynamics 365 Contact Center. This feature will reach general availability on...

M365 Admin 1 year ago 4

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