Microsoft Dynamics 365 & Power Platform Posts

Revolutionizing customer support with autonomous email resolution

Autonomous Email Resolution is a generative AI-powered capability that helps service teams resolve customer emails end to end. It understands ...

Agentic CRM in the flow of work: How AI is transforming sales and rebuilding customer trust

When sellers can access customer context, relationship insights, next best actions, and agentic recommendations inside the tools they already ...

The AI ROI Paradox Is Real. And It’s Your Biggest Opportunity.

Why intelligent solutions are becoming the operating system of every serious business The tough questions in the boardroom have shifted. A yea...

Power BI Finally Has a Date Picker — No More Workarounds?

N8N: Gmail Trigger

Starts a workflow when a new email arrives in Gmail. Polls on a schedule; filter by label, sender, or search.

Which Azure Cosmos DB Role Does My App Need?

In the previous post in the series, we covered the security decisions you make on day one. In this part, we will talk about how to give your a...

Copilot in Excel: Built for the era of Frontier Finance

Plenty of AI tools claim to be built for finance; Microsoft 365 Copilot in Excel is proving it in practice. The post Copilot in Excel: Built f...

Microsoft Power Apps Modern Cards Control Tutorial (Step-by-Step Guide)

Your Complete Guide To Microsoft Dynamics NAV 

Businesses need to manage multiple activities beyond their core operations. From finance and inventory management to customer relationship man...

Optimizing Prompt Columns in Microsoft Dataverse with Filters: Part 2

In Part 1, we explored how Prompt Columns in Microsoft Dataverse bring generative AI directly into business data, helping organizations automa...