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Customer Feedback Survey Agent is now generally available

We are thrilled to announce that the Customer Feedback Survey Agent, powered by Microsoft Copilot Studio in Dynamics 365 Contact Center, is no...

2 months ago

Un agent, c’est quoi au juste?Dans le monde de Copilot Studio, un agent est bien plus qu’un simple chatbot. C’est une entité intelligente capa...

5 months ago

Managing a flood of incoming documents, whether for loan applications, onboarding, or compliance, can quickly become chaotic. Manually sorting...

6 months ago

Continuing my series on Power BI Copilot AI Instructions (see also my previous post which is the only other one so far), in this post I’...

7 months ago

Starting in March 2025, Outlook will introduce a setting to hide Copilot entry points, configurable per account and syncing across all Outlook...

11 months ago

We are announcing the share records when composing emails in Outlook feature for Copilot for Sales. This feature will make it easy to find and...

1 year ago

If you have been using Power BI Copilot to ask questions about the data in your model you will probably know that you should tune your Linguis...

1 year ago

Videos must be stored on Stream. It converts all types of videos, manages transcription using AI and uses copilot to summarize videos and answ...

1 year ago

I have recently been experimenting with adaptive cards within my Copilot Studio BOTS. (Previously known as Power Virtual Agents!) In this post...

1 year ago

Nsure.com is a licensed digital insurance agency based in Florida, United States, that enables people to buy home and auto insurance on their ...

2 years ago