We are announcing the ability to use Business Applications in Work IQ to search and query Dataverse business data, Semantic Modeling, Business...
We are announcing the ability to let customer service representatives set their next presence to handle routing of work items in Dynamics 365 ...
We are announcing that we have updated the name of the Copilot Studio Authors tenant setting to Copilot Studio pay-as-you-go users in Copilot ...
We are announcing the ability to allow representatives to set next presence to indicate their future availability in Dynamics 365 Contact Cent...
We are announcing the new Power Platform admin center (PPAC) Support Agent, our AI-powered support experience, which is designed to enable sel...
We are announcing the ability to assign conversations to experts who engaged with the customer previously in Dynamics 365 Contact Center. This...
Microsoft Copilot is rolling out GPT-6.1 Sol and Claude Sonnet 5.5 AI models starting September 30, 2026, across Cowork, Copilot Studio, Word,...
Microsoft Teams is redesigning the Calls app for multi-line calling users, organizing call history, voicemails, and recordings by phone line i...
Microsoft Edge’s Copilot is updated with a new icon, simplified UX, and enhanced features like Voice and Vision. The rollout begins mid-...
Business Value Accurate tariff numbers and country/region of origin values support international shipping and customs reporting. Synchronizing...
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