Microsoft Dynamics 365 & Power Platform Articles

Article

Proactive SLA Risk Notifications in Dynamics 365 Field Service Using Power Automate & Plugins

In the world of Field Service, maintaining Service Level Agreements (SLAs) is critical for customer satisfaction and compliance. But technicia...

Invent CRM 1 year ago 45

Article

Verifying user privileges in Dynamics 365, such as access to prvReadQuote for compliance or operational purposes, often involves identifying w...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 1 year ago 54

Article

Microsoft Teams Premium will soon support SMS appointment notifications to Australian phone numbers starting late July 2025. This update requi...

M365 Admin 1 year ago 4

Article

A new declarative agent control allows developers to prioritize curated knowledge sources over internal agent knowledge, improving response al...

M365 Admin 1 year ago 23

Article

Microsoft has updated the Microsoft Purview Physical Badging Connector to enhance security. Organizations using this connector must download a...

M365 Admin 1 year ago 12

Article

How informed and prepared are you for Windows updates and changes? Bookmark the tools we’re constantly updating and improving based on your fe...

M365 Admin 1 year ago 7

Article

The Copilot Chat usage report will include metrics on prompts submitted and expanded coverage across new host applications. Admins will now se...

M365 Admin 1 year ago 5

Article

Deploy a frontline worker (FLW) pilot in Teams Admin Center Product Microsoft Teams Release phase Targeted Release Release date August CY2025 ...

M365 Admin 1 year ago 4

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The Researcher agent now has easier entry points on the Word canvas —making it faster to go from idea to polished research report without brea...

M365 Admin 1 year ago 3

Article

This feature provides an AI generated audio overview of top 10 news items in the Viva Connections news reader experience. It plays the 10 audi...

M365 Admin 1 year ago 7

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