Microsoft 365 Articles

Stay ahead in the digital workplace with our curated collection of Microsoft 365 blogs. Explore the latest updates, tips, and best practices to leverage the full potential of Microsoft 365 tools and enhance productivity, collaboration, and innovation in your organization.

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Article

Gold Gets Two Hours: Entitlements in Dynamics 365 Customer Service

Last week we gave cases a countdown clock. This week, a client question that follows almost immediately: "Our gold customers bought twenty sup...

Microsoft Dynamics 365 and Power Platforms Blog 20 days ago 10

Article

Automating PDF Data Extraction Using Computer Use within Copilot Studio

Business documents such as purchase orders, invoices, reports, and shipping documents often contain valuable information in tabular format. In...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 20 days ago 8

Article

Why Dynamics 365 Users Need CRM Email Marketing Integration!

"The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself." Most Dynamics 365 use...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 20 days ago 8

Article

Integrate Field Service Bookings with Outlook Calendars

Dynamics 365 Field Service allows organizations to sync work order bookings with Outlook calendars. This helps technicians and dispatchers see...

Dynatecon Solutions 20 days ago 6

Article

Microsoft 365 Copilot: New Copilot Pages will be stored in OneDrive for Business

Newly created Microsoft 365 Copilot Pages will be stored in OneDrive for Business starting mid-August 2026, enabling existing OneDrive governa...

M365 Admin 20 days ago 8

Article

Microsoft Purview: Data Loss Prevention and auto-labeling support for non-Microsoft applications

Microsoft Purview will support Data Loss Prevention and auto-labeling for non-Microsoft applications like Google Workspace, Box, and Salesforc...

M365 Admin 20 days ago 5

Article

Dynamics 365 Contact Center – Equip voice agents with custom voice

We are announcing the ability to equip voice agents with custom voice in Dynamics 365 Contact Center. This feature will be available in public...

M365 Admin 20 days ago 2

Article

Dynamics 365 Customer Service – Classify emails in predefined taxonomy (categories and subcategories)

We are announcing the ability to classify emails in predefined taxonomy (categories and subcategories) for support automation with Case Manage...

M365 Admin 20 days ago 3

Article

Writing Effective Copilot Instructions for Complex Codebases

A flat copilot-instructions.md works for small projects. When your codebase hits 500k lines, 19 projects, and multiple code generators, you ne...

endjin.com 20 days ago 10

Article

PL-900 Certification Guide (2026): Exam Pattern, Preparation Strategy, and Career Opportunities

Introduction If you’re planning to start a career in Microsoft Power Platform, one certification consistently stands out as the best sta...

Softchief Learn 20 days ago 8

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Microsoft 365 Articles

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