Microsoft 365 Articles

Stay ahead in the digital workplace with our curated collection of Microsoft 365 blogs. Explore the latest updates, tips, and best practices to leverage the full potential of Microsoft 365 tools and enhance productivity, collaboration, and innovation in your organization.

Page 222 of 3022

Article

Dynamics 365 Contact Center – Pinned contacts and queues during consult and transfer

We are announcing the ability to pin contacts and queues during consult and transfer in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 4 months ago 6

Article

Power Automate – Analyze your processes in the process intelligence experience

We are announcing the ability to analyze your processes in the process intelligence experience in Power Automate. This feature will reach gene...

M365 Admin 4 months ago 1

Article

Dynamics 365 Contact Center – Average wait time in messaging API channels

We are announcing the ability to utilize average wait time in messaging API channels in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 4 months ago 3

Article

Dynamics 365 Contact Center – Track segment-level metrics across queues

We are announcing the ability to track segment-level metrics across queues in Dynamics 365 Contact Center. This feature will reach general ava...

M365 Admin 4 months ago 3

Article

Microsoft Copilot Studio – Add SharePoint lists as a knowledge source

We are announcing the ability to add SharePoint lists as a knowledge source in Microsoft Copilot Studio. This feature will reach general avail...

M365 Admin 4 months ago 3

Article

Dynamics 365 Customer Insights – Journeys – Set message expirations to keep communication relevant

We are announcing the ability to set message expirations to keep communication relevant in Dynamics 365 Customer Insights – Journeys. Th...

M365 Admin 4 months ago 4

Article

Power Pages – Support for Power BI Embed Token v2 for Power Pages

We are announcing the ability to utilize Power BI Embed Token v2 for Power Pages. This feature will reach general availability on May 30, 2026...

M365 Admin 4 months ago 9

Article

Power Platform Fundamentals #5: Building Your First Canvas App in Power Apps: Step-by-Step Guide from Setup to Deployment: Quick Read Series

Introduction Organizations today need quick, user-friendly business applications that can be built rapidly without heavy development effort. T...

Common Man Tips for Power Platform, Dynamics CRM,Azure 4 months ago 14

Article

Introducing Service Operations Agent in Dynamics 365 Contact Center

We are excited to preview Service Operations Agent. It’s a new AI-powered capability in Dynamics 365 Contact Center that transforms how admini...

Microsoft Dynamics 365 Blog 4 months ago 15

Article

Microsoft 365 & Power Platform Community Call – April 30th, 2026 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 4 months ago 14

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Microsoft 365 Articles

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