Microsoft 365 Articles

Stay ahead in the digital workplace with our curated collection of Microsoft 365 blogs. Explore the latest updates, tips, and best practices to leverage the full potential of Microsoft 365 tools and enhance productivity, collaboration, and innovation in your organization.

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Article

Dynamics 365 Supply Chain Management – Run Planning Optimization on Azure operated by 21Vianet

We are announcing the ability for companies in China running Dynamics 365 Supply Chain Management on Azure operated by 21Vianet to run Plannin...

M365 Admin 4 months ago 2

Article

Dynamics 365 Customer Service – Use shadow mode for Case Management Agent predictions

We are announcing the ability to use shadow mode for Case Management Agent predictions in Dynamics 365 Customer Service. This feature will rea...

M365 Admin 4 months ago 4

Article

Dynamics 365 Sales – Clone and share Sales Development agent configuration across teams

We are announcing the ability to clone and share Sales Development agent configuration across teams in Dynamics 365 Sales. This feature will r...

M365 Admin 4 months ago 1

Article

Microsoft Copilot Studio – CLI support for Microsoft Copilot Studio

We are announcing the ability to support agent-driven development workflows by using an extension for the Microsoft Power Platform CLI for Mic...

M365 Admin 4 months ago 6

Article

Dynamics 365 Project Operations – Add support for Lookups on custom columns

We are announcing the ability to add Lookup data type fields as enterprise task custom columns within the task grid in Dynamics 365 Project Op...

M365 Admin 4 months ago 3

Article

Microsoft Power Automate – Support for normalized schema import for data ingestion

We are announcing the ability to ingest data in a normalized data structure format for process mining in Power Automate. This feature will rea...

M365 Admin 4 months ago 3

Article

Power Pages – Configure authentication with security agent

We are announcing the ability to configure authentication with security agent in Power Pages. This feature will reach general availability on ...

M365 Admin 4 months ago 5

Article

Dynamics 365 Customer Service – Add knowledge citations to case resolution

We are announcing the ability to include knowledge citations in agent-drafted resolution emails in Dynamics 365 Customer Service. This feature...

M365 Admin 4 months ago 3

Article

Dynamics 365 Contact Center – Use average wait time diagnostics to get wait-time predictions

We are announcing the ability to use average wait time diagnostics to get wait-time predictions in Dynamics 365 Contact Center. This feature w...

M365 Admin 4 months ago 8

Article

Microsoft Copilot Studio – Voice Agent Evaluation

We are announcing the ability to evaluate voice agents by assessing spoken interactions through their text representations in Microsoft Copilo...

M365 Admin 4 months ago 2

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Microsoft 365 Articles

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