Microsoft 365: Latest videos

Build your copilots to extend Microsoft Copilot

In this video, you'll learn how to extend the functionality of Microsoft Copilot by creating custom extensions. These extensions will enable y...

Copilot in Microsoft Dynamics 365 Customer Service - Case Summary and Email example

WhatsApp Integration with Dynamics 365 CRM – A Powerful Tool for Improving Customer Engagement!

If you're looking to enhance customer engagement, integrating WhatsApp with Dynamics 365 CRM can prove to be a powerful tool. This collaborati...

Copilot in Dynamics 365 Field Service | helping your frontline deliver exceptional service

Copilot in Microsoft Dynamics 365 Customer Service | Example with email communication

United Airlines uses Microsoft Teams for collaboration

United Airlines has turned to Microsoft Teams as their go-to platform for collaboration, in this age of remote and hybrid work environments. W...

Dynamics 365 Finance, Project Operations, and Human Resources 2022 Release Wave 2 Release Highlights

Get ready for the latest release of Dynamics 365 Finance, Project Operations, and Human Resources in 2022 Wave 2. This video provides a sneak ...

Dynamics 365 Customer Service 2022 Release Wave 2 Release Highlights

In this video, you will get a sneak peek into the exciting enhancements coming up with the 2022 Release Wave 2 of Dynamics 365 Customer Servic...

Dynamics 365 Field Service is Getting Major updates with Hector Garcia Tellado

If you're a user of Dynamics 365 Field Service, you'll be pleased to hear that major updates are on the horizon. In this video podcast, Hector...

How To Customise Opportunity Close Forms in Dynamics 365 Sales

If you're looking to customize opportunity close forms in Dynamics 365 Sales, this YouTube video is a great resource to get you started. Custo...