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How Dynamics 365 Sales Agents Are Changing Sales Teams

For the past few years, Copilot has helped sellers work faster by drafting emails, summarizing records, and suggesting next steps. But with th...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 4 months ago 20

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Almost every business has to handle returned merchandise. In this article, learn the steps for processing a return order in D365. When a custo...

Dynamics 365 Musings 4 months ago 29

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Most duplicate records in Dynamics 365 aren’t obvious; they’re hidden across related entities. And native duplicate detection doesn’t catch th...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 19

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Microsoft vient de franchir une étape importante avec Copilot Studio : l'orchestration multi-agents passe de l'aperçu à la disponibilité ...

Dive in the Power Platform and gain power! 4 months ago 12

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Your CRM admin opens Dynamics 365 on a Monday morning. A sales rep needs a new Opportunity, same products, same structure, same pricing tier a...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 4 months ago 20

Article

The latest release wave brings a fresh set of features designed to make the user experience smoother, smarter, and more connected. Before I la...

D365Ni 4 months ago 20

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Engage Events will add Broadcast for large-scale events, Meetings-based Events, moderated feeds, and anonymous posting on web and mobile. A ne...

M365 Admin 4 months ago 5

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Microsoft will retire Microsoft Defender for Endpoint mobile app versions released before February 2026 on iOS and Android starting May 10, 20...

M365 Admin 4 months ago 7

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The Outlook Lite app for Android will be fully retired on May 25, 2026, disabling mailbox access but allowing app launch. Users should switch ...

M365 Admin 4 months ago 6

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We are announcing Admin Agent in Dynamics 365 Contact Center. This feature will reach public preview on April 24, 2026. How does this affect m...

M365 Admin 4 months ago 7

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