Microsoft Word Articles

Microsoft Word

Article

Dynamics 365 Contact Center: Copilot and AI innovation – Use agentic simulations to evaluate contact center setup

Agentic simulations are an AI-driven capability of Service Operations Agent that enable organizations to evaluate how their contact center beh...

M365 Admin 3 days ago 1

Article

This release consolidates multiple Invoice capture enhancements into a single, cohesive capability update with a public preview in 10.0.49. Up...

M365 Admin 3 days ago 1

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This release introduces industry-specific templates that simplify the creation and deployment of autonomous contact centers. Organizations can...

M365 Admin 3 days ago 1

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As a sales leader, you can configure a Sales Development agent once, then share or clone its configuration across your organization. Distribut...

M365 Admin 3 days ago 1

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Performance improvements for subscription billing unbilled revenue Performance is a common request within subscription billing, and we have fo...

M365 Admin 3 days ago

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The improvements to project quote provide usability enhancements designed to modernize and streamline the experience. The goal is to reduce un...

M365 Admin 3 days ago

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This feature includes the following capabilities: Matching preview with an option to approve or reject bank reconciliation matching rule resul...

M365 Admin 3 days ago

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Get the next best actions for leads right on your Dynamics 365 leads grid, and navigate to see Sales Qualification Agent’s research and ...

M365 Admin 3 days ago

Article

Ah! Thank you, that's actually working a lot better than I was able to get it to do about 6 months ago. I've got it matching much closer to th...

All Power BI Updates Blog posts 3 days ago 4

Article

wcarter thanks for bringing this up! The text wrap is working, but there is a lot more padding in the button slicer than the classic sli...

All Power BI Updates Blog posts 3 days ago 7

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