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Step-by-Step Guide to Creating Low-Code Plug-Ins for Copilot

While exploring the capabilities of low-code plug-ins in Dataverse in our previous blog, we experimented with a simple scenario involving bill...

What is Open Semantic Interchange (OSI), and Why Should Marketers Care?

You probably deal with this every week: customer data scattered across your CRM, ad platforms, email tools, analytics, and now AI agents. The ...

{How to} Use answering machine detection and proactive engagement tools in Copilot Studio

Hello Everyone,Today I am going to share my thoughts on how answering machine detection and proactive engagement tools work.Let's get started....

What Is Power Pages (Power Portal) and How to Use It with Dataverse?

Modern businesses need secure websites where customers, partners, or employees can interact with company data and services. Microsoft Power Pa...

How to Set Up Record Cloning in Dynamics 365 CRM: Step-by-Step Guide 2026

Creating similar records repeatedly in Dynamics 365 CRM can slow down sales and operations teams. Whether it’s duplicating opportunities, quot...

The Frontier of Media & Entertainment Starts with Microsoft