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New and improved: Multi-agent orchestration, connected experiences, and faster prompt iteration

Learn what’s new in Copilot Studio: Multi-agent systems are now generally available, plus recent updates to the Prompt Editor and governance c...

Meet the Contact Center Champions Driving the Future of Customer Experience

Meet the practitioners shaping how Dynamics 365 Contact Center is adopted, scaled, and improved in real‑world environments. The post Meet the ...

New and improved: Multi-agent orchestration, connected experiences, and faster prompt iteration

Learn what's new in Copilot Studio: Multi-agent systems are now generally available, plus recent updates to the Prompt Editor and governance c...

​Building trustworthy AI: A practical framework for adaptive governance

If governance is just a list of things people can’t do, that’s not governance—it's a backlog of workarounds waiting to happen. The post ​Build...

What now for Power BI? The question I can’t escape

Everyone keeps asking me the same question: what now for Power BI? With Microsoft Fabric reshaping its identity and AI-generated dashboards ch...

Bearer tokens, dataflows and Microsoft Fabric

Recently I worked on a project using Microsoft Fabric where I needed to create a connection to an API that used Bearer tokens to access

Microsoft AI Certifications 2026 — New AB Series Launched & 8 Certs Retiring (Complete Guide)

How to Reduce Microsoft Dataverse Storage and Fix Dynamics 365 Storage Capacity Issues

How Do You Reduce Dataverse Storage in Dynamics 365? The most effective way to reduce Microsoft Dataverse storage usage is to store file attac...

Microsoft 365 Copilot: Intelligent Summaries in Copilot Dashboard

Microsoft 365 Copilot Dashboard will automatically provide AI-generated intelligent summaries by late May 2026, highlighting adoption trends a...