Microsoft Excel

Introducing Service Operations Agent in Dynamics 365 Contact Center 

We are excited to preview Service Operations Agent. It’s a new AI-powered capability in Dynamics 365 Contact Center that transforms how admini...

Microsoft 365 & Power Platform Community Call – April 30th, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Most Microsoft Fabric Workspaces Are Organized Wrong

Power Automate: Planner - Update a task (V2) Action

The 'Update a task (V2)' Planner action upgrades Power Automate with Percent Complete, Bucket Id, and 25 category fields, plus key Preview got...

Power Automate Agent Flows: The Smarter Way Businesses Are Automating Decisions in 2026

If your business is still waiting on manual approvals, forwarded emails, or spreadsheet updates after every meeting, there is a cost to that d...

Power Automate Agent Flows: The Smarter Way Businesses Are Automating Decisions in 2026

If your business is still waiting on manual approvals, forwarded emails, or spreadsheet updates after every meeting, there is a cost to that d...

Power Platform – Information regarding the deprecation of the Microsoft Graph Security connector

As of April 29, 2026, the Microsoft Graph Security connector has been deprecated and is no longer supported. This follows the deprecation of t...

Microsoft Copilot Studio – Group and analyze the performance of user questions by themes

We are announcing the ability to group and analyze the performance of user questions by themes in Microsoft Copilot Studio. This feature will ...

Dynamics 365 Customer Insights – Data – Effortlessly monitor daily performance and manage notifications

We are announcing the ability to utilize a new performance dashboard in Dynamics 365 Customer Insights – Journeys. This feature will rea...

Dynamics 365 Field Service – Explore Dataverse data with Microsoft 365 Copilot

We are announcing the ability for service managers, dispatchers, and back-office teams to query work orders, bookings, service history, and as...