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Microsoft 365 Copilot: New AI Reader role for Agent 365 (read-only access)

Microsoft 365 Copilot introduces the AI Reader role for Agent 365, providing read-only access to usage, health, and configuration without admi...

M365 Admin 4 months ago 1

Article

We are announcing the ability for companies in China running Dynamics 365 Supply Chain Management on Azure operated by 21Vianet to run Plannin...

M365 Admin 4 months ago 2

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We are announcing the ability to use shadow mode for Case Management Agent predictions in Dynamics 365 Customer Service. This feature will rea...

M365 Admin 4 months ago 4

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We are announcing the ability to clone and share Sales Development agent configuration across teams in Dynamics 365 Sales. This feature will r...

M365 Admin 4 months ago 1

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We are announcing the ability to support agent-driven development workflows by using an extension for the Microsoft Power Platform CLI for Mic...

M365 Admin 4 months ago 5

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We are announcing the ability to add Lookup data type fields as enterprise task custom columns within the task grid in Dynamics 365 Project Op...

M365 Admin 4 months ago 3

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We are announcing the ability to ingest data in a normalized data structure format for process mining in Power Automate. This feature will rea...

M365 Admin 4 months ago 3

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We are announcing the ability to configure authentication with security agent in Power Pages. This feature will reach general availability on ...

M365 Admin 4 months ago 5

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We are announcing the ability to include knowledge citations in agent-drafted resolution emails in Dynamics 365 Customer Service. This feature...

M365 Admin 4 months ago 2

Article

We are announcing the ability to use average wait time diagnostics to get wait-time predictions in Dynamics 365 Contact Center. This feature w...

M365 Admin 4 months ago 7

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