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Are We Replacing Clicks With Prompts?

The post discusses the evolving role of AI in CRM systems, highlighting the irony of replacing click-heavy tasks with complex AI prompts that ...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 2 months ago 14

Article

I am a big fan of the agent, or copilot (whatever you want to call it) that lives in the sidecar in Dynamics 365 Customer Service. The little ...

Dynamics 365 Talk – D365 "Taylored" to you! 2 months ago 10

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Ask most developers where releases get stuck, and code reviews usually come up sooner or later. Writing the code is rarely the slow part. Wa...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 2 months ago 15

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The third edition of the Automating Microsoft 365 with PowerShell eBook is now available in EPUB and PDF formats. The paperback version will b...

Office 365 for IT Pros 2 months ago 14

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Soluzione is pleased to announce that it has earned the Microsoft Solutions Partner designation for Digital & App Innovation (Azure). This...

Soluzione : Software Development Company | Microsoft Gold Partner 2 months ago 13

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Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28.2) is generally available. More details: Cumulative Update Summary for Micros...

Dynamics 365 Lab 2 months ago 16

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Extending the admin controls provided for managing external AI bots and regulating their access to your meetings, we are adding the option to ...

M365 Admin 2 months ago 2

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Many Microsoft Dynamics 365 Customer Engagement environments do not become difficult overnight. The friction builds gradually. Deployments req...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 2 months ago 10

Article

An important part of storing any data is deciding on when it should be deleted, and for that Dataverse gives us bulk delete jobs. These have b...

Mark Carrington - Data, D365, Diabetes, Lego, ... 2 months ago 12

Article

How to use sensitivity labels and Protection Policies to secure your Power BI estate — and why it matters more than ever in the age of AI.&nbs...

Power BI Blog—Updates and News | Microsoft Power BI 2 months ago 15

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