Microsoft Teams: Latest Microsoft 365 Teams

Dynamics 365 CE: Design Duplicate Detection Rules That Fit Real Customer Data

Introduction One customer appears under two email addresses. Another has the same name as a relative. In Dynamics 365 CE, duplicates like thes...

Episode 7.12: Enterprise Delivery Lessons Learned | What Actually Goes Wrong in Large Programs

Dynamics 365 Project Operations: Support What-If Analysis for multiple budget versions

This is for Project Operations Core and Integrated to ERP. Enable project managers to compare multiple budget versions and select the most sui...

Microsoft Teams: Automatic recording indicator for call queue calls on Mobile

For call queue calls that are automatically recorded by the organization, Teams on Mobile will clearly indicate that recording and transcripti...

Microsoft Copilot (Microsoft 365): New Microsoft 365 Copilot usage reports for Copilot Search, Connectors, and Agents for US Government customers

We are introducing new Microsoft 365 Copilot usage reports for Copilot Search, Copilot Connectors, and Copilot Agents for US Government custom...

Dynamics 365 Business Central: USA – Manually upload 1099 forms to the IRIS

The FIRE system will effectively be retired at the end of 2026, and IRIS will be the only electronic filing channel starting January 1, 2027. ...

Dynamics 365 Field Service: Use AI recommendations for mobile offline profile configuration

Business value Mobile offline profile design can affect first sync, ongoing sync cost, app responsiveness, and reliability. Administrators and...

Dynamics 365 Sales: Autonomously generate quotes and drive sales with Sales Development Agent

Sales Development Agent (SDA) can take leads from qualified opportunities to closed deals. Key capabilities include: Generating quotes through...

Microsoft Teams: Manage call groups on Mobile

Users can create and manage their call group directly from Teams on Mobile. They can add or remove members, configure how the group should rin...