Dynamics 365 Contact Center – Use bullseye routing with user groups to orchestrate conversations
We are announcing the ability to use bullseye routing with user groups to orchestrate conversations in Dynamics 365 Contact Center. This featu...
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We are announcing the ability to use bullseye routing with user groups to orchestrate conversations in Dynamics 365 Contact Center. This featu...
We are announcing the ability to create and delete websites using Power Platform command-line interface (CLI) in Power Pages. This feature wil...
We are announcing the ability to invoke agents as workflow steps with the agent node in Microsoft Copilot Studio. This feature will reach gene...
We are announcing the ability to run prompt columns on existing records in bulk in Microsoft Dataverse. This feature will reach general availa...
We are announcing the ability to run prompt columns on existing records in bulk (backfill) in Microsoft Dataverse. This feature will reach gen...
We are announcing the ability to create and visualize custom KPIs in the process intelligence experience in Microsoft Power Automate. This fea...
We are announcing the ability to create and visualize custom KPIs in the process intelligence experience in Microsoft Power Automate. This fea...
Is Dynamics 365 Working Hard Enough for Your Business? Nearly 20,000 verified organizations worldwide rely on it to manage customers, streamli...
Artificial Intelligence (AI) in Microsoft Dynamics 365 CRM has become a key component since Microsoft introduced Copilot. This addition change...
A recent Reddit thread asked the very good question whether Microsoft 365 is now so complex that no single person can understand the ecosystem...
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