Dynamics 365 Contact Center – Consult, transfer securely for PSTN numbers, and IVR
We are announcing the ability to securely consult and transfer calls to non-Microsoft systems for PSTN numbers, and IVR in Dynamics 365 Contac...
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
We are announcing the ability to securely consult and transfer calls to non-Microsoft systems for PSTN numbers, and IVR in Dynamics 365 Contac...
We are announcing the ability to configure notifications for the desktop flow checker in the admin portal in Microsoft Power Automate. This fe...
We are announcing the ability to accelerate Sales Opportunity Agent deployment with simplified admin configuration in Dynamics 365 Sales. This...
We are announcing the ability to view sensitivity labels in connectors in Power Platform. This feature will reach general availability on June...
We are announcing the ability to delight your customers with the enhanced chat widget in Dynamics 365 Contact Center. This feature will reach ...
We are announcing the ability to build Power Pages sites faster with AI coding tools in Power Platform. This feature will reach general availa...
Microsoft continues to evolve Dynamics 365 Customer Engagement with updates that affect how organizations manage sales pipelines, customer ser...
On July 1, we're introducing new Microsoft 365 SKUs with Copilot built-in, designed to fit into the way small businesses already work. The pos...
SPFx is powering the future of Microsoft 365 with AI driven portals and deep integrations across SharePoint and Microsoft 365. The May 2026 up...
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