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Try Email Classification in Dynamics 365 Customer Service

Email classification in Dynamics 365 ensures only meaningful customer emails become cases. Reduce noise, improve triage, and boost service pro...

Business Process Flows in Dynamics 365 CE

Let’s look back at an oldie but a goodie in Dynamics 365 CE/CRM: Business Process Flows! These are designed to standardize how records m...

Microsoft Build 2026 –news recap

Microsoft Build 2026 keynote Tuesday was a good one— and just like every year there is an avalanche news. I have done what I usually do: I put...

Real-Time Dynamics 365 Sales Alerts for Manufacturing Teams: Close Deals Faster

In the manufacturing industry, timing often determines whether a deal moves forward or ends up with a competitor. Sales representatives manage...

Microsoft Launches Container Management Support for Security Groups

A recent blog from the Microsoft Digital (IT department) discusses the preview implementation of container management labels for security grou...

Microsoft Build 2026 - Top Announcements

Microsoft Purview: Data Loss Prevention – AI Powered Data Loss Prevention Policy Optimizer

DLP Policy Optimizer uses AI to analyze your organization’s DLP policies, rule structure, and activity signals to identify optimization opport...

Microsoft Teams: New layout when sharing content for Teams events

Organizers and presenters who have access to production tools will see updated layout options when sharing content in the “Manage what a...

Outlook: Improved PDF Preview on iOS

MIP-label protected PDFs are now supported in the PDF previewer along with a built-in control’s toolbar for easier navigation. Product O...

Business Central 2026 release wave 1 (BC28): New Resize button (action)

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28.1) is generally available. More details: Cumulative Update Summary for Micros...