In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer...
Part 3 of the Copilot Studio + F&O extensibility series. Learn what client plugins are, when to use them, and how to build one in X++—fro...
User defined functions in Power Apps' Canvas apps have reached general availability (GA)! Use them to modularize your logic making apps easier...
You open Dynamics 365 CRM on a busy morning, ready to dive into your tasks. But there it is again, a flood of duplicate leads, contacts, and a...
Erez Liebermann, partner at Debevoise & Plimpton and a leading voice in cybersecurity and data privacy joins Ann on this week's episode of Aft...
Microsoft has decided to depreciate the Microsoft Graph CLI and Graph Toolkit. It's nice to see some rationalization, but the real need is for...
Work Assignment in Dynamics 365 ensures that incoming records—such as leads, opportunities, or cases—are automatically distributed to the righ...
Hi, Reades.Last week we briefly discussed how to merge duplicate records (customers, vendors, or contacts) in Business Cenral. More details: M...
Hosts: Mark Smith, Meg Smith🎙️ FULL SHOW NOTEShttps://www.microsoftinnovationpodcast.com/725Feeling behind on AI? You’re not too late. In thi...
Erez Liebermann, partner at Debevoise & Plimpton and a leading voice in cybersecurity and data privacy joins Ann on this week's episode of Aft...
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