Microsoft Dynamics 365 & Power Platform Posts

Power Toolkit Deep Dive: Must-Know Tools for Modern Dataverse & Model-Driven App Development

Bound vs Unbound Custom APIs: How to Decide

Choosing between a bound and unbound Custom API in Dataverse depends on the scope and context of the business logic you need to implement. A b...

Copilot Licensing - are you missing an opportunity with Agents?

Enable Navigation for Customer Insights – Journeys form

In Dynamics CRM products, I’m not sure why the Microsoft Product Team isn’t enforcing the same UI languages across platforms. For ...

What You Need to Know About Microsoft 365 Agents Toolkit for Enterprise AI

The journey to enterprise-ready AI often hits a gravity wall: agents that are confined to a single app, lack deep system connections, or intro...

Agentic AI Business Solutions Architect Exam -AB 100 Experience

Hi Folks, On 14 November, 2025, I took the AB 100 Exam, this post is to share my experience about it. The exam doesn’t look difficult or...

Get ready for Microsoft Ignite 2025

This is your shortcut to choosing the Microsoft Ignite sessions to watch next week, whether you’re joining in-person or online. I’ve highlight...

Effortlessly create and update cases with Case Management Agent

Customers expect quick and smooth help when they reach out to customer support—whether it’s about a delayed order, a product question, or a se...