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Microsoft Dynamics 365 Contact Center overview

Adaptive Cards: How to Use Them in Microsoft 365 & Teams | Video Tutorial

In this video, you'll dive into the world of Adaptive Cards and how they have become ubiquitous, empowering various applications to display co...

#WittyWednesday- Epi3 #TerritoryManagement- Plot & Manage Territories with #MicrosoftDynamics365CRM

If you're looking to improve your territory management skills, you're in luck! Microsoft Dynamics 365 CRM is here to help you unlock the abili...

Marketing Content Management in Dynamics 365 Marketing

This video is a comprehensive guide on Marketing Content Management in Dynamics 365 Marketing, offering valuable insights and tips to help you...

Event Planning in Dynamics 365 Marketing - Full Tutorial

This video tutorial provides a comprehensive guide for those interested in event planning using Dynamics 365 Marketing. The tutorial covers ev...

Dynamics 365 Sales Forecasting with AI with AJ Ezzour

In this podcast episode, you'll be introduced to AJ Ezzour, a product manager in Dynamics 365 sales, and learn about AI-powered forecasting in...

Bringing people, physical and the digital world together for M&S with Connected Spaces

In this video, Charles Lamanna, Microsoft Corporate Vice President of Business Applications, sheds light on the latest additions to Dynamics 3...

New Dropdown in Dynamics 365 for Related Activities

This video showcases the new dropdown feature in Dynamics 365 that streamlines the process of managing related activities. With this new featu...

Easy Record Sharing in Dynamics 365

This is a video tutorial on how to easily share records in Dynamics 365 - a powerful tool for managing customer data. The tutorial is easy to ...

Enable custom entity for outlook dynamics 365

This video provides a step-by-step guide on how to enable a custom entity for Outlook in Dynamics 365. By doing so, you can easily view and ma...