Microsoft Dynamics 365 & Power Platform Articles

Synchronize service rep availability across platforms with presence APIs 

In addition to the contact center agent desktop, service representatives frequently interact with multiple platforms to participate in meeting...

How to Master Solution Layering and Troubleshoot Customization Conflicts in Dynamics 365 CRM

SharePoint PnP Viva Connections & SPFx JS SIG Call – June 10th, 2025 – Screenshot Summary

Community Call Highlights   SharePoint Quicklinks: Primary Community Websites: https://aka.ms/m365pnp —– PnP Sharing Is Carin...

Microsoft Pricing: No exchange rate adjustments confirmed for September 2025

Microsoft recently shared that there will be no adjustments for Commercial Cloud and On-Premises software in September due to local currency f...

Dynamics 365 CRM Subscription Billing Solution for Modern Service-Based Businesses!

“The first line is free, but the rest should be billed.” “Some customers don’t pay—but we still need to track the service.” “Zero-dollar items...

Outlook: Report junk + block or unsubscribe in one same action

When users report an email as junk in Outlook, they can now also unsubscribe if the sender supports it. This update, rolling out in July 2025,...

Pin AppBar from Hamburger context menu

Microsoft Teams will introduce the ability to pin the AppBar from the hamburger context menu, enhancing layout customization. This feature wil...