Microsoft Dynamics 365 & Power Platform Articles

Article

Upcoming Secure by Default Settings Changes for Exchange and Teams APIs

Starting late October to November 2025, Microsoft will require admin consent for third-party apps accessing Exchange and Teams content via Mic...

M365 Admin 1 year ago 32

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We are announcing the ability to update system jobs retention policy from environment settings in Microsoft Dataverse. This feature will reach...

M365 Admin 1 year ago 5

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We are announcing the ability to use pre-connection audio checks to allow preheating for devices and signaling a representative via an audible...

M365 Admin 1 year ago 13

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We are announcing the ability to configure feedback surveys for the chat and digital channels using Copilot Studio to create and manage survey...

M365 Admin 1 year ago 14

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We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilita...

M365 Admin 1 year ago 14

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We are announcing the ability to access insights on opportunity while working on emails in Outlook in Microsoft 365 Copilot for Sales. This fe...

M365 Admin 1 year ago 12

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We are announcing the ability to signal to a representative via an audible sound that their audio is connected in Dynamics 365 Contact Center....

M365 Admin 1 year ago 11

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We are announcing the ability to automate voice calls with Customer Intent Agent in Dynamics 365 Contact Center. This feature will reach gener...

M365 Admin 1 year ago 11

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Microsoft 365 is rolling out refreshed app icons for Word, Excel, PowerPoint, and others starting October 2025. The visual update reflects a u...

M365 Admin 1 year ago 22

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We are announcing the ability to proactively mitigate competitive risks with tailored competitor insights and talking points from the Sales Qu...

M365 Admin 1 year ago 8

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