Microsoft Dynamics 365 & Power Platform Articles

Article

Manage SharePoint agents in Copilot Control System: View, block, or unblock agents used in Copilot Chat

Microsoft 365 admins can now manage SharePoint agents in Copilot Chat via a new Agents section in the Copilot Control System. They can view, b...

M365 Admin 1 year ago 13

Article

Microsoft is retiring Viva Engage desktop notifications by mid-November 2025 to streamline notifications across Microsoft 365. Desktop push no...

M365 Admin 1 year ago 11

Article

Microsoft Loop is upgrading its Copilot experience to align with Microsoft 365 Copilot Pages, temporarily removing older integrations starting...

M365 Admin 1 year ago 14

Article

We are announcing the ability to split recordings by speaker in the closed conversation view in Dynamics 365 Contact Center. This feature will...

M365 Admin 1 year ago 6

Article

We are announcing the ability to connect Dynamics 365 Sales to your agents and assistants with the new Model Context Protocol server. This fea...

M365 Admin 1 year ago 9

Article

We are announcing the ability to connect to AI agents through the Model Context Protocol server in Dynamics 365 Customer Service. This feature...

M365 Admin 1 year ago 3

Article

If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live ...

M365 Admin 1 year ago 5

Article

We are announcing the ability to use an optimized setting to update presence in Dynamics 365 Contact Center. This feature will reach general a...

M365 Admin 1 year ago 4

Article

This feature offers a comprehensive timeline view of a user’s potentially risky interactions. It includes both interactions with other u...

M365 Admin 1 year ago 7

Article

Users will be able to use Copilot Notebooks in OneNote on iPhone and iPad. Product OneNote Release phase General Availability Release date Nov...

M365 Admin 1 year ago 9

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