Microsoft Dynamics 365 & Power Platform Articles

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A Quick Guide: How AI Simplifies Field Service Appointment Scheduling in Dynamics 365 CRM

Field service teams across the U.S. and North America face a common challenge — scheduling appointments efficiently while keeping customers sa...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 1 year ago 45

Article

Deploying Copilot for Sales involves integrating generative AI capabilities directly within Microsoft Dynamics 365 Sales and Microsoft 365 to ...

Power Platform , D365 CE & Cloud 1 year ago 36

Article

Hi Everyone, I’m back, and today, we will learn how to implement translating addresses to longitude and latitude (using Azure Maps API) ...

Temmy Wahyu Raharjo – Dreaming to be a clean coder and TDD minded programmer. 1 year ago 50

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A trigger-based journey in Dynamics 365 Customer Insights – Journeys is an automated customer engagement flow that starts when a specific even...

Power Platform , D365 CE & Cloud 1 year ago 28

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Check out this article via web browser: Trigger Logic App on group membership changes in Entra ID A couple of years ago, I stumbled upon a nea...

JanBakker.tech - Sharing is Caring! 1 year ago 29

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WhatsApp messages have a 98% open rate. Email sits at 21%. For businesses using Dynamics 365, this gap represents a massive opportunity. Most ...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 1 year ago 32

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Check out this article via web browser: KB – Failed to verify domain name – Entra ID This is a knowledge base item. Hope it will h...

JanBakker.tech - Sharing is Caring! 1 year ago 26

Article

A segment-based journey in Dynamics 365 Customer Insights – Journeys (formerly Dynamics 365 Marketing) is a customer engagement process that s...

Power Platform , D365 CE & Cloud 1 year ago 27

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In the previous blog post Build an Agent with ‘Knowledge’ and ‘Agent Flow’, I explained how to create a simple registr...

Rajeev Pentyala – Microsoft Power Platform 1 year ago 32

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Hi Folks, After a break, I am back with my next blog post, this is a very short one. Whenever you were working on any implementation, you coul...

ECELLORS CRM Blog – Sharing thoughts and challenges on Power Platform & Azure along with respective solutions put together… 1 year ago 19

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