Microsoft Dynamics 365 & Power Platform Articles

Article

Dynamics 365 Contact Center – Enable SIP X header support for context transfer

We are announcing the ability to enable SIP X header support for context transfer in Dynamics 365 Contact Center. This feature will reach gene...

M365 Admin 11 months ago 12

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We are announcing Copilot-powered intent-based transfer capabilities for customer service workflows. This feature will reach general availabil...

M365 Admin 11 months ago 3

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Support connection edit of user mapping, query filter for SNow, Confluence, Salesforce, Jira connectors. Product Release phase General Availab...

M365 Admin 11 months ago 10

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Highlight a sentence, paragraph, or table from the response and ask Copilot to work only on that selection. Get focused explanations, concise ...

M365 Admin 11 months ago 8

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Copilot connectors will offer improved content freshness with more frequent sync of updates using webhook event notifications. The following c...

M365 Admin 11 months ago 4

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Teams town hall producers can now restart a live event while the event is active in order to address technical issues that might arise during ...

M365 Admin 11 months ago 5

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1. Allow IT admins to customize filters at a data source level.2. IT admins can add/delete a filter at data source level. Product Release phas...

M365 Admin 11 months ago 6

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The Office 365 for IT Pros Team is happy to announce the availability of the November 2025 update. Subscribers can download the PDF and EPUB f...

Office 365 for IT Pros 11 months ago 32

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With Copilot Studio autonomous agents, you can give any Agent the ability to read and ... The post Copilot Studio Autonomous Agent To Read &am...

Matthew Devaney - No Ads, No Fluff, Just Power Apps Stuff 11 months ago 40

Article

In my last post I talked about the text index that Power BI Copilot builds to help it answer data questions. You might be wondering if you can...

Chris Webb's BI Blog Chris Webb's BI Blog 11 months ago 45

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