Microsoft Dynamics 365 & Power Platform Articles

Work or Web – Which one to use when with M365 Copilot

Work or Web? Learn which one to use when, with simple things to keep in mind or ask yourself using M365 Copilot. Related videos Check out my C...

[Tool Showcase – PowerMakerAI] Talk to Your CRM Like a Teammate — Meet PowerMakerAI’s Context-Aware Chatbot

You’ve probably used ChatGPT or Gemini to generate code, write emails, or even debug errors. But what if you could do the same for your Dynami...

How to implement Microsoft Fabric successfully – part 2

Today, I continue writing my thoughts about Microsoft Fabric implementation. In this part, we will focus on specific services, data access, De...

How to Report DLP Alerts

MC1169572 announces that administrators can add classifications to DLP alerts to help with reporting. But how do you report DLP alerts? As it ...

Top 10 Copilot Studio Articles Of 2025

Happy New Year 🥳 As another year of blogging draws to a close I would ... The post Top 10 Copilot Studio Articles Of 2025 appeared first on M...

Dynamics 365 Customer Service – Simulate AI field prediction capability from Case Management Agent

We are announcing the ability to test how well the Case Management Agent is performing with field prediction in Dynamics 365 Customer Service....

Microsoft 365 Copilot for Service – Create case records from customer emails with one click

We are announcing the ability to create case records from customer emails within Outlook in Microsoft 365 Copilot for Service. This feature wi...

Quick tip: retrieving raw, unprocessed files stored in Github

Six ways to use the amazing Agent Mode in Excel

Explore the Six ways to use the unique and amazing Agent Mode with Copilot in Microsoft Excel. Perform complex actions with ease. It works on ...

Diagnosing Power BI DirectQuery Connection Limit Problems With Performance Analyzer

To kick off my series on diagnosing Power BI performance problems with Performance Analyzer in the browser (which I introduced last week with ...