Microsoft Dynamics 365 & Power Platform Posts

3 common mistakes in Power BI (and how to overcome them)

Power Automate: Teams - When a new chat message is added Trigger

Fires when a message is posted in any chat the connected user is in. Returns IDs only, not content.

Business Rules in Dataverse Explained | Advantages, Limitations & When to Use Them

Teaching Copilot Your Business Language: A Hands-On Look at the Dataverse Semantic Model

Ever asked Copilot a perfectly reasonable business question and gotten back a shrug, even though the data was sitting right there in Dataverse...

The Inbox Is Not a Ticketing System: Email-to-Case with Automatic Record Creation

Every support team I have ever met has, at some point, run its entire operation out of a shared mailbox called something like support@company....

Azure SQL to Microsoft Dataverse Integration Using Azure Data Factory

Introduction Many organizations use Microsoft Dataverse to store business data for Power Apps and Dynamics 365. In some cases, this data comes...

Omnichannel vs Multichannel in Dynamics 365: What’s the Real Difference?

Businesses communicate with customers through multiple channels, WhatsApp, SMS, email, websites, social media, and live chat. But simply being...