Microsoft Dynamics 365 & Power Platform Articles

Article

Omnichannel CRM Solutions: Boost Customer Engagement with WhatsApp, SMS, and Live Chat

You’ve likely heard the term “omnichannel”, but what does it really mean for your business? Today’s customers expect seamless support across m...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 7 months ago 26

Article

In Power Pages, you can display Model-Driven App charts, but only a limited set of chart types are fully supported. Even though charts are con...

Invent CRM 7 months ago 25

Article

Microsoft Teams on the web will introduce a streamlined device settings panel for audio and video configuration, rolling out globally in Febru...

M365 Admin 7 months ago 7

Article

DLP policies will block Microsoft 365 Copilot from processing sensitivity-labeled Word, Excel, and PowerPoint files across all storage locatio...

M365 Admin 7 months ago 6

Article

Starting March 23, 2026, the tenant setting allowing Workspace Admins to enable monitoring in Microsoft Fabric will be enabled by default. Mon...

M365 Admin 7 months ago 7

Article

We are announcing the ability to use Quality Evaluation Agent (QEA) for Bulk Case Evaluation in Dynamics 365 Customer Service. This feature wi...

M365 Admin 7 months ago 9

Article

We are announcing improvements to enhanced consent‑based segmentation in Dynamics 365 Customer Insights – Journeys. This feature will reach ge...

M365 Admin 7 months ago 8

Article

Teams Premium organizations using custom HTML templates for Teams Events emails must reference a verified custom domain in Microsoft 365 to en...

M365 Admin 7 months ago 4

Article

Microsoft Teams will introduce new controls in March-April 2026 allowing users to customize quick views in chat and channel lists, showing the...

M365 Admin 7 months ago 6

Article

Adaptive scopes for SharePoint DLP in Microsoft Purview enable automatic targeting of sites based on attributes, reducing manual updates. Roll...

M365 Admin 7 months ago 8

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