Optimizing Agent Productivity with Dynamics 365 Contact Center: A Copilot-first Cloud Contact Center
Table of Contents Introduction The gap between rhetoric and reality is closing with Artificial Intelligence (AI) taking on every aspect…...
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
Table of Contents Introduction The gap between rhetoric and reality is closing with Artificial Intelligence (AI) taking on every aspect…...
Microsoft is winding down its Places Preview program as it prepares to launch the General Availability version of Places. The program will sto...
Microsoft Viva is set to empower Pulse admins with new capabilities to effectively manage Pulse notification settings. Admins will be able to ...
Are you looking to prevent unapproved updates to your Dynamics 365 CE instances in Test, UAT or Production? Enabling the "Blocking unmanaged c...
Microsoft Outlook for Android users, get ready for a more efficient update! The Settings page is getting a makeover to make it easier for user...
Are you having trouble scheduling, tracking, and managing your field service using Microsoft Dynamics? Look no further than Maplytics! This ul...
Welcome back, Techies! We hope the latest chapter of our blog series, ‘Maplytics as a successful add-on to Microsoft Dynamics Field Ser...
In this blog, we would be exploring the new addition introduced in Microsoft Dynamics 365 CRM, “Security Group and Licenses”. If your Organiza...
The changes in Microsoft 365 keep on coming thick and fast. Changes range from the introduction of fundamental new technology like Microsoft 3...
Previously, frontline workers who use Microsoft 365 applications on shared devices had to individually sign-in and sign-out of each applicatio...
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