Boost productivity with precision wrap-up timers in Dynamics 365
In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer...
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer...
In Dynamics 365 Field Service, efficient resource scheduling is at the heart of delivering excellent service. The Schedule Assistant is a powe...
In Dynamics 365 Field Service, “Pay Types and Rates” are used to define how resources (typically field technicians) are compensated for the wo...
With the direct WhatsApp integration in Dynamics 365 Contact Center, organizations can now provide superior customer experiences on a trusted ...
Expanding the Microsoft Copilot Dashboard admin settings to AI Administrator role which is the newly announced Entra role. Admin users assigne...
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Managing components in a managed solution in Dynamics 365 CRM can be challenging due to the limitations imposed. By following the right steps,...
Explore how Dynamics 365 Education Accelerator is revolutionizing the education industry with its transformative management system. Dynamics 3...
Microsoft 365 includes a framework to create, send, and manage organization messages to users. It's a good idea, but the implementation is sad...
Microsoft Teams has officially announced a new feature that enables the creation of offline meetings for in-person events such as personal app...
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