Try the AI agent activity feed in Dynamics 365 Customer Service
Contact centers are increasingly adopting AI agents as part of their journey to become autonomous. During this time of rap...
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
Contact centers are increasingly adopting AI agents as part of their journey to become autonomous. During this time of rap...
In the dynamic world of field service management, assigning the right technician to the right job at the right time is both a science and an a...
In today's fast-paced, always-on service industry, field technicians can’t afford downtime due to poor or no internet connectivity. Imagine be...
Microsoft recently announced the retirement of Viva Topics as they shift their focus towards building new knowledge and content experiences in...
Group chat members can now enjoy the benefits of improved communication and organization of information through the creation and sharing of li...
SharePoint Framework version 1.17 has been released, featuring a host of new capabilities, updates, and fixes geared towards enhancing Microso...
Introduction: In Microsoft Dynamics 365 CRM, the display string messages are those messages which are shown on the Forms, error Popups, etc. w...
Businesses around the globe are increasingly adopting visualization tools to easily understand and make sense of massive amounts of data and r...
This post discusses the importance of data privacy and personal data in data collection and how to overcome the risks associated with it. The ...
If you're looking to optimize your financial management strategies, Dynamics 365 Business Central is the solution you need. In this post, you'...
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