Shift planning and scheduling in Dynamics 365 Contact Center
Managing workforce availability efficiently is essential for delivering consistent and high-quality customer service. A well-structured shift ...
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
Managing workforce availability efficiently is essential for delivering consistent and high-quality customer service. A well-structured shift ...
It’s 2025, and businesses worldwide are pushing boundaries with innovative tools such as Microsoft Dynamics 365 Add-Ons to enhance exist...
This post is a reminder that Microsoft Delve will retire on December 16, 2024. All relevant details and guidance can be found in the original ...
Are you looking to leverage the power of D365 Marketing consent and Microsoft Bookings? Look no further as this post provides valuable insight...
This blog post explores the Dynamics 365 Release Wave 1 for 2024, with a focus on updates related to Sales. The author continues their series ...
As part of the Microsoft Secure Future initiative, we're making improvements to the Microsoft 365 Developer Program. The blog post covers thos...
We sat down with Jeff Teper (@jeffteper), President of Collaborative Apps & Platforms at Microsoft, to gain insights on new Microsoft 365...
Introduction: In Microsoft Dynamics 365 CRM, the display string messages are those messages which are shown on the Forms, error Popups, etc. w...
Today, we are happy to announce that the App Compliance Automation Tool for Microsoft 365 is now in public preview. ACAT simplifies the certif...
The manufacturing industry is subject to regulatory and statutory guidelines, making it essential for manufacturers to manage their entire sup...