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Microsoft Dynamics 365 & Power Platform Articles

Article

Use least active routing on messaging channels 

In customer service, efficient workload distribution is vital for high customer satisfaction and operational efficiency. Unified routing capab...

Microsoft Dynamics 365 Blog 1 year ago 13
Article

Windows Office Hours: July 17, 2025

If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live ...

M365 Admin 1 year ago 2

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