Microsoft Dynamics 365 & Power Platform Posts

The Power Platform story that every CIO needs to hear | EP13 | Keeping It Real

Microsoft 365 & Power Platform Community Call – June 25th, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Building reliable voice agents: A practical guide

Learn how to design AI voice agents that handle real conversations, stay reliable under pressure, and scale from prototype to production. The ...

Revolutionizing customer support with autonomous email resolution

Autonomous Email Resolution is a generative AI-powered capability that helps service teams resolve customer emails end to end. It understands ...

Agentic CRM in the flow of work: How AI is transforming sales and rebuilding customer trust

When sellers can access customer context, relationship insights, next best actions, and agentic recommendations inside the tools they already ...

The AI ROI Paradox Is Real. And It’s Your Biggest Opportunity.

Why intelligent solutions are becoming the operating system of every serious business The tough questions in the boardroom have shifted. A yea...

Power BI Finally Has a Date Picker — No More Workarounds?

N8N: Gmail Trigger

Starts a workflow when a new email arrives in Gmail. Polls on a schedule; filter by label, sender, or search.

Which Azure Cosmos DB Role Does My App Need?

In the previous post in the series, we covered the security decisions you make on day one. In this part, we will talk about how to give your a...

Copilot in Excel: Built for the era of Frontier Finance

Plenty of AI tools claim to be built for finance; Microsoft 365 Copilot in Excel is proving it in practice. The post Copilot in Excel: Built f...