Microsoft Dynamics 365: Latest Dynamics 365

Explore the realm of Dynamics 365 with our curated collection of Microsoft Dynamics 365 blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Page 352 of 3410

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Dynamics 365 Finance: Deploy preconfigured demo assets for Business performance planning

This feature accelerates evaluation and demonstration of Business performance planning by removing the need to manually design dimensions, cub...

M365 Admin 6 months ago 2

Article

Microsoft Sustainability Manager: Streamline ESG data collection with approvals

Data collection lets sustainability practitioners efficiently get information from multiple stakeholders across the organization. By creating ...

M365 Admin 6 months ago 2

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Microsoft Sustainability Manager: Ensure GRI compliance with latest template updates

Extending Global Reporting Initiative (GRI) assessments with optional and recommended requirements enhances the depth, relevance, and credibil...

M365 Admin 6 months ago 2

Article

Dynamics 365 Field Service: Optimize schedules with Scheduling Operations Agent

The Scheduling Operations Agent for Dynamics 365 Field Service enables dispatchers to quickly and easily optimize schedules for technicians as...

M365 Admin 6 months ago 2

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Dynamics 365 Contact Center: Customize transfers and consults for queues, representatives

Dynamics 365 Contact Center will now allow administrators to configure the queues and representatives that should be displayed for consult and...

M365 Admin 6 months ago 2

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Dynamics 365 Contact Center: Use preview dial for high-value proactive engagements

A preview timer gives service representatives a configurable window to review customer history before the call begins. This timer enables more...

M365 Admin 6 months ago 1

Article

Dynamics 365 Customer Service: Simulate AI field prediction with Case Management Agent

Simulation enables administrators to assess how the Case Management Agent performs field prediction, evaluate the quality of those predictions...

M365 Admin 6 months ago 1

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Dynamics 365 Sales: Get sales operations insights in Sales Research Agent

As a business leader or sales operations team member, you’re responsible for answering complex questions about performance, coverage, at...

M365 Admin 6 months ago 4

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Dynamics 365 Sales: Connect Fabric Lakehouse data to AI‑powered sales research

Many organizations store critical operational and financial data such as revenue actuals, targets, and budgets in Microsoft Fabric Lakehouse r...

M365 Admin 6 months ago 3

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Dynamics 365 Sales: Improve opportunity context with AI-based data enrichment

When your opportunity data is incomplete or outdated, you may find it challenging to understand deal health and take the right actions. AI-pow...

M365 Admin 6 months ago 3

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